Frequently Asked Questions (FAQs)

Welcome to the TrendLovly FAQs page! We’ve compiled a list of the most commonly asked questions to help you with your shopping experience. If you can’t find the answer you’re looking for, feel free to contact us via email or live chat.

1. What is TrendLovly?

TrendLovly is an online store that offers a curated selection of trendy, high-quality products from around the world. We focus on providing fast shipping, a money-back guarantee, and 24/7 customer support.

2. Do you ship internationally?

Yes! We offer worldwide shipping to ensure that no matter where you are, you can enjoy our range of products.

3. How long will it take for my order to arrive?

Shipping times vary depending on your location, but we aim to deliver your order as quickly as possible. Standard shipping takes between 7-15 business days, while express options may deliver within 5-7 business days.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on our website or the carrier’s website.

5. What payment methods do you accept?

We accept major credit and debit cards such as Visa, MasterCard, American Express, as well as PayPal and Apple Pay for your convenience.

6. What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item within 30 days for a full refund or exchange. Please ensure the item is in its original condition.

7. How do I start a return?

To initiate a return, please contact our customer support team at support@trendlovly.com with your order number and reason for return. We will guide you through the process.

8. Do you offer a warranty on your products?

Yes, we offer a limited warranty on most of our products. The warranty period varies depending on the product. Please check the product details or contact us for more information.

9. How can I contact customer support?

Our customer support team is available 24/7 via email at support@trendlovly.com and live chat. We are here to assist you with any questions or concerns.

10. Do you offer discounts or promotions?

Yes! We regularly offer special promotions and discounts. Sign up for our newsletter to stay updated on the latest deals.

11. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once the order has been processed, we may not be able to make changes, but we will do our best to accommodate your request.

12. Do you offer gift cards?

Yes, we offer digital gift cards that can be used for any purchase on TrendLovly. These make perfect gifts for friends and family who love to shop for trendy products!

13. What if I receive a defective or damaged item?

If you receive a defective or damaged item, please contact us immediately at support@trendlovly.com. We will arrange for a replacement or refund as soon as possible.

14. Do you offer expedited shipping?

Yes, we offer expedited shipping options during checkout. Delivery times and costs vary depending on your location and the shipping method chosen.

15. How do I stay updated on new products and trends?

You can subscribe to our newsletter for the latest updates on new arrivals, trends, and exclusive offers. Follow us on social media for even more inspiration and deals!